Sutherland is a global leader in business and digital transformation, offering a wide range of services including IT, technology, healthcare, banking, insurance, travel, telecom, and more. With over 200 patented inventions across AI and other critical technologies, Sutherland drives digital transformation through advanced products and platforms, delivering measurable results to iconic brands worldwide. The company's unique value proposition lies in its seamless 'as a service' model, combining human expertise with artificial intelligence for transformative outcomes.
Open Positions
Referral Portal - Barranquilla
No formal education required, B2 English level or higher, full time availability
Retention and Escalations Expert
At least 2-3 years of experience in Escalations or Retention support. Strong verbal and written communication skills. Comfortable working onsite in Taguig
Employee Referral Program (ERP) - Clark
High school degree, ability to communicate in English, willing to work night shift
Customer Service Representative - Telecom
Fluency in English, strong customer service skills, and problem-solving abilities
Multi-Specialty Profee and/or Facility Medical Coder
2+ years of medical coding experience and CPC, CCS, or CCS-P certification required
ERP Davao Pipeline
At least 6 months Call Center Experience, preferably with experience handling US Telecommunications client (voice)
Customer Service Representative- Italian/English
Fluency in English and Italian (B2) and strong customer service skills
Customer service representative - Telecom account
Must have fluency in English, strong customer service skills, and ability to enhance customer satisfaction
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