Customer Service Representative- Italian/English
SutherlandAlexandria, Alexandria, Egypt
Posted January 27, 2026
Full Time
About the Company
Sutherland is a global leader specializing in AI, automation, cloud engineering, and advanced analytics to drive digital transformation and provide scalable business solutions for top-tier brands worldwide.
Job Description
Customer Service Representative position providing exceptional customer support, addressing inquiries, and resolving issues in a fast-paced environment, with fluency in English and Italian and strong customer service skills.
Requirements
- Fluency in English and Italian (B2)
- Strong skills in Customer Service & Customer Support
- Problem-solving, active listening, & attention to detail
- Experience in a customer-facing role and familiarity with CRM tools
- Proficiency in professional phone etiquette & communication techniques