customer service representative telecom account

Sutherland is a global leader specializing in AI, automation, cloud engineering, and advanced analytics to drive digital transformation and provide scalable business solutions for top-tier brands worldwide. This is a full-time on-site role located in Alexandria for a Customer Service Specialist.

Requirements

• Fluency in English
• Strong skills in Customer Service & Customer Support
• Proven ability to enhance Customer Satisfaction & Customer Experience
• Problem-solving, active listening, & attention to detail
• Experience in a customer-facing role and familiarity with CRM tools