Dental Patient Access Registrar
SWLA Center for Health ServicesLouisiana, United States
Posted November 10, 2025
Full Time
About the Company
SWLA Center for Health Services, Inc. is a Louisiana‑based non‑profit community health organization founded in 1978 that delivers comprehensive primary and preventive care across four locations—Lake Charles, Lafayette, Crowley, and Oberlin. Leveraging federal funding through a 330 Community Health Center grant and Bureau of Primary Health Care support, the Center offers a full spectrum of medical and supportive services in a caring, respectful, and cost‑effective environment. Its long‑standing commitment to quality, dignity, and community outreach distinguishes it as a trusted provider of accessible health care in the region.
Job Description
The Patient Access Representative is responsible for greeting incoming patients and visitors with excellent customer service, distributing and collecting paperwork, entering demographics and insurance information, and collecting copayments.
Requirements
- High school graduate
- Certification as Medical Office Assistant and/or Medical Assistant
- Previous experience in a medical or dental office setting
- Must understand Medicare/Medicaid and insurance plans
- Must understand insurance verification, insurance eligibility and insurance payers
- Confident positive manner and appearance
- Strong customer service experience
- Must maintain a professional attitude under pressure
- Employ correct grammatical English and write legibly in order to complete appropriate paper work
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Retirement Plan
- 401k Matching
- Paid Time Off
- Paid Sick Leave
- Paid Holidays
- Employee Assistance Program