TactoTek is seeking a dynamic, technically skilled professional to lead customer engagement efforts and support sales team with expert engineering solutions that help customers adopt and implement IMSE technology. As a Customer Solutions Engineer, Illumination, you will drive the integration of innovative IMSE-based solutions by combining deep technical understanding of illumination design with a strong customer focus.
Requirements
- Degree in Optical Engineering, Electronics, Mechanical Engineering, or a related field.
- Native Chinese, English is the major working language (fluent in Japanese is a plus but not required).
- Experience in illumination or optical design in the automotive sector with exposure to cross-functional project management.
- Hands-on experience with optical simulation tools (Speos, LightTools, etc.).
- Good understanding of optical theory and its practical applications.
- Logical and facts & data-based analysis skills, familiar with DFMEA, PFMEA, Feasibility study processes, particularly for plastic and film-based technologies.
- Excellent communication and presentation skills, with a strong ability to build trust and credibility with customers.
- Adaptability and a customer-centric mindset in a fast-paced, innovative environment.
- Ability to work independently while being a strong team player as well.
Benefits
- Competitive compensation package
- Flexible work environment and remote-friendly culture
- Opportunity to work with world-leading IMSE experts and globally recognized brands