Deployment Strategist

Tailwind is a startup that's organizing the world's insurance information. We're looking for a Deployment Strategist to work onboarding projects for new customers, creating order out of ambiguity, and making customers feel like they're in great hands.

Requirements

• 3–5 years of work experience in consulting, or in customer facing roles at a SaaS company
• Experience juggling multiple deployments/projects at once
• Exceptional written and verbal communication skills
• Comfort operating in a fast-changing, resource-constrained startup environment
• Empathy for customers combined with a bias toward action

Benefits

• Direct impact on customer satisfaction and retention
• Opportunity to see how the latest AI is being applied to solve high value problems
• Opportunity to work with an elite team in a trillion dollar market