BPO Workforce Specialist - Alabang (onsite)
TASQ Staffing SolutionsMuntinlupa, Philippines
Posted January 26, 2026
Full Time
About the Company
TASQ Staffing Solutions leverages more than 70 years of collective expertise to deliver tailored talent acquisition services for businesses of all sizes, from startups to Fortune 500 firms. The company’s seasoned team specializes in rapidly identifying and placing high‑quality candidates across a wide range of industries, ensuring client needs are met with precision and speed. TASQ’s commitment to speed and quality is backed by a proven track record of successful placements, making it a trusted partner for organizations seeking to hire the best talent efficiently. Its flexible, scalable staffing solutions adapt to both short‑term and long‑term workforce demands, positioning TASQ as a distinctive leader in the staffing market.
Job Description
We are looking for workforce specialists who can start ASAP. The job requires a Bachelor's degree and 3 years of WFM experience, preferably in BPO/shared services, with knowledge of scheduling, capacity planning, and forecasting.
Requirements
- Bachelor's degree in any field
- 3 years of WFM experience in BPO/shared services
- Knowledge of scheduling, capacity planning, and forecasting
- Familiarity with WFM Scheduling tools (Verint, Genesys, IEX, Aspect)
- Strong knowledge of MS Office Tools (Excel in particular)
- Ability to work in shifting schedules and onsite (Alabang)
- Ability to start ASAP
Benefits
- HMO for Employee and 2 Dependents
- Quarterly performance bonus
- Outstanding career development opportunities
- 15% Night Differential
- 24 Leaves Annually