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Problem Manager
TE ConnectivityBengaluru, Karnataka, India • Karnataka, India • Bengaluru, Karnataka, India • Bengaluru, Karnataka, India
Posted March 31, 2026
Full Time
About the Company
TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future.
Job Description
The Problem Manager is responsible for identifying, analyzing, and resolving the root causes of recurring incidents within the IT environment, ensuring long-term stability and continuous improvement of IT services and managing the lifecycles of problem records and coaching support teams on the process of Problem Management.
Requirements
- Strong understanding of ITIL 4 framework
- Proficiency in IT service management (ITSM) tools such as ServiceNow
- Knowledge of IT infrastructure components
- Experience in root cause analysis (RCA) techniques and problem-solving frameworks
- Familiarity with DevOps and Agile environments
Benefits
- Unlimited contract opportunity
- Pleasant working environment fostering teamwork
- Open and dynamic company culture
- Extensive training initiatives and growth opportunities
- Competitive salary package
- Comprehensive benefits including Group insurance, Hospitalization insurance, Meal vouchers etc.
- Convenient location at E40 and E403 motorway intersection