Tekion is looking for a data-driven and customer-obsessed Product Engagement Specialist to join their Product Solutions Marketing team.

Requirements

Define, implement, and manage tagging strategies and analytics frameworks in Pendo to measure user behavior, feature adoption, and product engagement.
Build and maintain real-time dashboards to surface insights for key stakeholders across Product, Marketing, Partner Success, and Leadership.
Design, deploy, and optimize in-app experiences including onboarding flows, walkthroughs, tooltips, and announcements that enhance user understanding and value realization.
Partner cross-functionally with Product Managers, Product Marketing, UX Designers, and Engineers to embed Pendo analytics into the product development lifecycle.
Conduct regular audits of tags and guides to ensure data accuracy and maintain high usability standards.
Establish and maintain governance standards, documentation, and best practices for Pendo usage across the organization.
Support segmentation, targeting strategies, and A/B testing to deliver personalized user experiences and measure impact.
Translate behavioral data and customer insights into actionable recommendations to improve product usability and customer satisfaction.

Benefits

Tekion is looking for a data-driven and customer-obsessed Product Engagement Specialist to join their Product Solutions Marketing team.

Define, implement, and manage tagging strategies and analytics frameworks in Pendo to measure user behavior, feature adoption, and product engagement.
Build and maintain real-time dashboards to surface insights for key stakeholders across Product, Marketing, Partner Success, and Leadership.
Design, deploy, and optimize in-app experiences including onboarding flows, walkthroughs, tooltips, and announcements that enhance user understanding and value realization.
Partner cross-functionally with Product Managers, Product Marketing, UX Designers, and Engineers to embed Pendo analytics into the product development lifecycle.
Conduct regular audits of tags and guides to ensure data accuracy and maintain high usability standards.
Establish and maintain governance standards, documentation, and best practices for Pendo usage across the organization.
Support segmentation, targeting strategies, and A/B testing to deliver personalized user experiences and measure impact.
Translate behavioral data and customer insights into actionable recommendations to improve product usability and customer satisfaction.