Customer Expert Bogotá - bogbbbm

We’re looking for a Customer Expert to join our team in Bogotá. In this role, you’ll support customers by responding to inquiries, providing clear and friendly guidance, and delivering effective solutions across different service scenarios.

Requirements

• A customer-focused professional who genuinely enjoys helping others.
• A solution-driven thinker who aims to resolve situations efficiently and accurately.
• A clear communicator who can explain information in a simple, friendly, and confident way.
• A proactive problem solver who stays calm and focused in different customer scenarios.
• A responsible and detail-oriented person who handles information with care and discretion.
• A bilingual communicator with intermediate to advanced English proficiency (B2 Level), ready to grow in a global environment.
• A team player with a positive mindset and a strong sense of accountability.

Benefits

• Work schedules of 40 or 42 hours per week* designed to support work-life balance.
• Performance-based bonuses* to reward your results and commitment.
• Indefinite-term contract for long-term stability.
• Access to our exclusive Gaming Arena, designed for entertainment and team connection.
• Employee fund benefits that support your financial wellbeing.