
Teleperformance offers digitally-powered business services to support global brands and promote sustainable practices.
We are looking for a WFM Real Time Analyst to join our team in Penang, Malaysia. The successful candidate will be responsible for developing and implementing customer service strategies, managing contact center applications, and analyzing real-time metrics to determine risks to service level targets.
Teleperformance offers digitally-powered business services to support global brands and promote sustainable practices.