IT Support Apprentice
TexaportCity of Edinburgh, Scotland, United Kingdom
Posted February 5, 2026
25000 - 25000 GBP
Full Time
About the Company
Texaport is a UKâbased managed services provider that delivers comprehensive IT support, desktop and server maintenance, network infrastructure, consultancy, cyber security, and GDPR compliance solutions. Built on a securityâfirst philosophy, the company prioritises rapid incident response, robust protection, and privacy safeguards to help clients focus on core business objectives. Texaport differentiates itself through a customerâcentric service model, strategic partnerships with leading technology vendors, and a commitment to industryâwide best practices and regulatory compliance. Its vision is to be the trusted partner of choice for organisations seeking reliable IT management and cuttingâedge security solutions.
Job Description
Join our team as a Modern Apprentice in IT Support and start your career in IT with a hands-on role that lets you earn while you learn. You'll work alongside experienced engineers to support day-to-day IT operations and undertake structured training to build strong foundational skills in IT support.
Requirements
- Provide first-line support to internal and external users
- Assist with device setup, configuration, software installation, and account creation
- Help diagnose and resolve common IT issues
- Log and update support tickets accurately
- Work professionally with colleagues and customers at varying technical levels
- Participate fully in apprenticeship training, assessments, and mentoring sessions
- Follow internal processes relating to security, data protection, and documentation
- Contribute positively to team culture and continuous improvement
Benefits
- Structured learning via an approved apprenticeship provider
- Industry-recognised qualification on completion
- Real workplace experience with opportunities for progression
- A friendly team committed to helping you grow
