3rd/2nd Line Support
The Legends AgencyCape Town, Western Cape, South Africa
Posted December 11, 2025
40000 - 60000 ZAR year
Full Time
About the Company
The Legends Agency is a leading Employer of Record (EOR) partner that enables global companies to build and manage high‑performing teams in South Africa. By connecting clients with top local talent and handling all payroll, compliance, and benefits administration, the firm delivers a seamless, cost‑effective hiring experience. Its full‑service approach—combining recruitment, payroll, and regulatory support—allows businesses to focus on core growth while the agency manages the intricacies of local workforce management. With a proven track record of reducing salary and social‑premium costs and providing skilled English‑speaking professionals, The Legends Agency stands out as the go‑to partner for companies looking to expand in the region.
Job Description
Make Your Mark with a Fast-Growing, People-First Tech Business Our client is a dynamic, fast-growing technology services company with over two decades of experience delivering cutting-edge IT solutions.
Requirements
- Minimum 3 years proven 2nd line support experience in a busy IT environment
- Strong technical knowledge of on-premise infrastructure, servers, networking, and cloud (Office 365, Azure)
- Confident troubleshooting complex PC, server, and network issues
- Relevant IT qualifications (Degree, Diploma, Microsoft or equivalent certifications)
- Strong communication and customer service skills with a professional, client-focused approach
Benefits
- Competitive salary
- Opportunity to work with a fast-growing company
- Mentoring and career development opportunities