Customer Service & Sales Specialist (Telesales)
The Legends AgencyCape Town, Western Cape, South Africa
Posted January 26, 2026
Full Time
About the Company
The Legends Agency is a premier Employer of Record (EOR) and recruitment partner that enables global businesses to build and manage high‑quality teams in South Africa. By handling payroll, compliance, benefits, and local employment complexities, the agency allows clients to focus on their core operations while ensuring cost‑effective and efficient workforce management. The company differentiates itself through tailored solutions that reduce salary and social premium expenses and by connecting clients with skilled, English‑speaking talent. With a commitment to excellence, The Legends Agency helps organizations expand into the region and drive success through legendary teams.
Job Description
We are seeking a Customer Service & Sales Specialist to drive outbound sales and customer growth in a customer-focused, sales-driven environment. The role combines telesales with customer service responsibility and requires a high-energy individual with a proven ability to close sales and exceed targets.
Requirements
- 2 to 3 years of experience in high-volume outbound telesales
- Conduct outbound calls to existing and prospective customers
- Identify and research new business opportunities
- Act as the dedicated point of contact for assigned customer representatives
- Accurately capture orders in Navision and maintain a clean, up-to-date sales database
- Prepare and issue professional quotations for clients
- Record customer feedback, interactions, and sales activity with a high level of accuracy