Insurance Administrator

Join a dynamic UK property services team from Cape Town, and support residential insurance processes end-to-end. Manage all new and ongoing residential insurance claims, liaise with claimants, contractors, brokers, and loss adjusters, and ensure timely payments.

Requirements

• 2+ years of experience in insurance claims or policy renewal administration
• Manage all new and ongoing residential insurance claims
• Liaise with claimants, contractors, brokers, and loss adjusters
• Track and manage claim-related financials and ensure timely payments
• Respond to policy, coverage, and claim status queries
• Handle crisis support situations (e.g. emergency accommodation arrangements)
• Manage insurance policy renewals (buildings, D&O, engineering, etc.)
• Oversee reinstatement cost assessments and related commissions
• Maintain accurate records, support reporting and audits
• Provide ad hoc admin support to the property department
• Manage calls and mailbox for insurance-related queries

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance