Customer Service Manager (m/w/d)

As a Customer Service Manager, you are the link between our customers and the sales team, contributing to the development of customer relationships, designing smooth processes, and supporting key account management in implementing our growth strategy.

Requirements

• Completed commercial education or comparable qualification
• Several years of experience in customer service at an industrial or wholesale company
• In-depth knowledge of MS Office and warehouse management systems, ideally SAP
• Independent, analytical, structured, and goal-oriented work style
• Good communication skills and team spirit
• Initiative, commitment, and flexibility
• Very good German and good English skills

Benefits

• Central office with good transportation links
• 30 vacation days
• Flexible working hours & mobile work
• Bike leasing
• Beverage flat rate
• Fruit basket
• Company fitness with Hansefit
• Mental health counseling
• Future benefits
• Corporate culture