IT Operations Manager Lead
Titan TechnologiesWashington, District of Columbia, United States
Posted October 3, 2025
154000.00 - 182000.00 USD
Full Time
About the Company
Titan Technologies, LLC and our wholly owned subsidiaries, TelaForce, LLC and Titan Facilities, Inc., design, build, integrate, and manage innovative solutions and software applications.
Job Description
Titan Technologies is seeking an experienced IT Operations Manager to lead ongoing Operations and Maintenance (O&M) of enterprise IT systems, networks, and services in a 24x7x365 environment within the Department of Homeland Security (DHS).
Requirements
- Oversee all O&M functions including systems administration, patch management, asset management, backup/recovery, and monitoring.
- Supervise service desk operations, incident escalation, and Tier 2/3 support resolution.
- Maintain compliance with security standards and support incident response and audit readiness.
- Develop and maintain runbooks, SOPs, and change control processes.
- Ensure continuity through disaster recovery planning, testing, and documentation.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
