The Delivery Specialist is responsible for delivering purchased merchandise to customers within the assigned market while meeting delivery and quality standards, building trusted relationships, and providing exceptional customer service.
Requirements
- Maintain regular and predictable attendance.
- Ensure timely deliveries, meeting or exceeding scheduled delivery times.
- Operate and maintain a clean and organized delivery vehicle and delivery equipment including a trailer at times.
- Load, unload, and organize products in a safe and efficient manner.
- Perform pre-trip and post-trip vehicle inspections to ensure the safety and readiness of the delivery vehicle.
- Maintain an accurate record of deliveries and any issues that may arise.
- Communicate with customers as necessary, providing updates or addressing any concerns during the delivery process.
- Provide exceptional customer service, creating a positive and friendly experience for all customers.
- Partner with field sales team and store personnel to satisfy needs of our customers.
- Handle all products with care to avoid damage and ensure safe transport.
- Follow all traffic laws and company policies to ensure safe driving practices.
- Handle returns, exchanges, or customer inquiries as needed.
Benefits
- Medical, dental, and vision coverage
- Company-paid life and disability insurance
- Paid parental leave
- Tuition reimbursement
- Adoption and surrogacy assistance