This position is responsible for leading our Obedience Training Programs. This includes hands-on training with both customers and their pets to teach basic obedience commands in a class environment.
Requirements
- Maintain regular and predictable attendance.
- Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
- Take the initiative to support selling initiatives (TEAM): Thank the Customer, Engage with the customer and/or pet, Advise products or services, Make it Memorable
- Create a positive, professional, and trusting environment for all valued associates and the customers and pets served.
- Answers phone and schedules obedience classes. Be present in the store and available to discuss our obedience program to all customers
- Advise obedience customers in the purchase of product appropriate, necessary to attend obedience classes and at-home positive reinforcement training
- Follow the Petsense obedience training procedures as outlined in the Obedience training documents and videos.
- Train the customer and their dogs with patience, consistency and sensitivity to the customers’ needs and the role they play in training their dog.
- Adhere to customer specific needs and desires in training their dog
- Talk to dog or use other non-physical techniques to keep the dog calm and in the trainer and customer’s control
- Report all accidents and injuries to the Store Manager promptly
- Properly and completely fill out required obedience training forms as applies to the program
- Observe all safety rules and procedures and adhere to safety standards
- Adhere to cleanliness standards, to include, sweeping, vacuuming, cleaning of the area(s) the customers and their pets are trained
- Operate cash register/computer following cash handling procedures as established by Tractor Supply/Petsense Company
- Recovery of merchandise
- Participate in mandatory freight process
- Complete Plan-o-gram procedures (merchandising, sets, and resets)
- Assemble merchandise
- Perform janitorial duties
- Execute price changes/markdowns
- Assist customers with loading purchases
- Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required
- Complete all documentation associated with any of the above job duties
Benefits
- Company-paid life and disability insurance
- Paid parental leave
- Tuition reimbursement
- Adoption and surrogacy assistance
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
