Supervisor, Loan Closing
Travis Credit UnionVacaville, California, United States
Posted February 18, 2026
82680 - 102128 USD
Full Time
About the Company
Travis Credit Union (TCU), established in 1951, is a community-focused financial institution headquartered in Vacaville, CA. With over 225,000 members and $4.7 billion in assets, TCU offers comprehensive banking services including lending, credit cards, auto loans, and home loans. The credit union is recognized for its financial education initiatives and advocacy efforts, making it a distinctive player in the California market.
Job Description
The Supervisor, Loan Closing is responsible for the day-to-day operations of TCU's mortgage loan operations and assigned staff, developing and maintaining professional relationships with vendors and outsource partners. The role involves leading, training, evaluating, coaching, and motivating staff to meet and/or exceed loan production and member service goals.
Requirements
- Sound understanding of Financial Industry products and services
- Thorough knowledge of Conventional, FHA, VA, and Home Equity loan processing and underwriting
- Experience with mortgage loan software programs
- Proven ability to recognize customer needs, match them to loan programs and product requirements, and meet Service Level Agreement objectives
- Proven success in managing teams, inclusive of employee evaluations and development
- Ability to work independently and motivate staff to achieve goals
- Effective, professional verbal and written communication skills
Benefits
- Competitive medical, dental, and vision insurance
- Mental health and wellness programs
- Employee performance incentive plan
- Merit-based salary increases
- 401(k) program with immediately vested employer match
- Generous holiday and vacation policies
- Exclusive TCU perks such as employee loan and credit card discounts