Sales Engineer

We are looking for a Sales Engineer to provide solutions to complex technical issues in the pre-sales capacity and provide Proof of Concept service to pre-sales customers. The ideal candidate will have a strong work ethic, a desire to learn and develop their career within cyber security, and 3+ years of SE experience and/or professional services experience.

Requirements

• Provide solutions to complex technical issues in the pre-sales capacity
• Provide Proof of Concept service to pre-sales customers
• Channel feature requests to Product Management to enhance Trend Micro products with new features that address customer needs
• Participate in alliance projects including building vendor and customers relationships
• Participate in Trend Micro beta testing programs
• Must be able to provide software/network troubleshooting on complex technical issues
• Maintain and expand working knowledge of current and beta (non-released) Trend Micro products
• Assist in development of the Knowledge Base
• Provide product trainings upon request
• Share best practices with other SEs to enhance the quality and efficiency of the other members
• Contribute to building the SE Readiness Program and develop Subject Matter Expertise in assigned products and solutions
• Must be able to travel regionally (about 30-35%) and perform sales presentations, marketing and user group events, and emergency on-site support to customer locations
• Work in a fast-paced, high-pressure environment under minimal supervision to provide detailed technical knowledge of Trend Micro software products in the pre-sales context

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance