Billing Manager

We are seeking a talented and motivated Billing Manager to lead our Billing team and manage all aspects of billing, including team member leadership, workflow coordination, and team growth and development. The ideal candidate will have a strong understanding of operational strategies, billing application functionality, and legal accounting processes.

Requirements

• Provide holistic updates about billing to team leadership
• Review and/or prepare daily, weekly, or monthly reports
• Review and monitor Billing transactions and activities
• Develop strategies and tactics to optimize workflow
• Work with attorneys and Legal Support to design and develop invoicing
• Address and respond to customer inquiries about billing
• Act as a liaison and escalation point between the Legal team, Billing team, and other Troutman teams
• Act as departmental representative at various meetings
• Monitor timekeeping policies and procedures
• Oversee the Billing process and ensures successful monthly close cycle
• Manage, develop, and advocate for the Billing team
• Hold regular One-on-One and departmental meetings with team members
• Maintain team expectations to ensure that they are understood by each team member and monitor them for compliance
• Utilize technology resources to maximize efficiency while maintaining the highest level of professionalism