Senior Consultant, NICE CXone
TTEC DigitalManila, Philippines
Posted December 16, 2025
Full Time
About the Company
TTEC Digital orchestrates customer experiences through technology and empathy for deeper relationships and business outcomes.
Job Description
TTEC Digital is looking for a Senior Consultant, NICE CXone to develop, test, and deliver the NICE CXone software platform. The role involves hands-on technical work, client-facing presentation skills, and experience with NICE CXone and CCaaS architecture.
Requirements
- Bachelor’s degree in computer science, IT, or engineering
- 5 or more years’ experience in NICE CXone and UC environments
- 3 or more years of software development experience
- Experience with enterprise level CCaaS architecture for complex business needs
- Network infrastructure experience
- Ability to work US daytime hours
Benefits
- Medical
- Dental
- Vision
- Tax-advantaged health care accounts
- Financial and income protection benefits
- Paid time off (PTO)
- Wellness time off