Quality Grading Specialist (Polish/Russian/English Speaking)

We are changing the world of television and entertainment by creating an innovative way to experience national and popular content anywhere and anytime. Our employees are our pride and our most valuable asset. If you want to work in a supporting environment surrounded by other professionals and good-natured people with a positive attitude, then we are the right place for you!

Requirements

• 2 years of call center customer care experience, preferably in a technical environment.
• Strong attention to detail, exceptional listening, and analytical skills.
• Excellent communication skills both written and verbal Polish, Russian, and English are required.
• Strong knowledge of customer care processes and techniques.
• Demonstrated ability to work well in a team environment.
• Ability to work and complete projects without supervision, self-motivated.
• Ability to communicate with discretion and professionalism, understanding when confidentiality is needed.
• Ability to effectively train staff (call center agents, sales representatives, store agents)
• Strong conflict-management skills.

Benefits

• Flexible compensation with base and performance bonuses
• Opportunities to develop professionally
• Friendly, professional, highly motivated and productive team that wants to develop professionally
• Creative Environment where You will never be bored!