Staff Data Scientist

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. This position is needed to drive growth across the full funnel, with a specific mandate to revolutionize our cross-sell and upsell initiatives. In this role, you’ll be designing the brain behind our revenue engine, bridging the gap between complex data science and actionable business outcomes.

Requirements

• 7+ years in Data Science/ML, with a proven track record in a GTM or Growth environment (SaaS experience preferred)
• 5+ years of experience with Applied Statistics/Machine Learning or experimentation (i.e. A/B testing) in an industry setting
• Expert-level proficiency in Python/R, SQL, and modern ML frameworks (Scikit-learn, XGBoost, PyTorch, or TensorFlow)
• Experience deploying models into production environments and building scalable data pipelines (Airflow, dbt, Spark)
• Experience initiating and driving projects which leverage Generative AI capabilities to drive productivity and efficiency, preferably in a product or technology organization
• Strong understanding of GTM metrics: CAC, LTV, ARR, ARPU, Pipeline Velocity, Lead-to-Close ratios, etc.

Benefits

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• Retirement savings program