Content Developer Officer
Ubiquity Global Services, Inc.Laguna
Posted April 8, 2026
Full Time
About the Company
Ubiquity Global Services, Inc., headquartered in New York City with global delivery locations, is a leading CX provider for financial services, healthcare, and e-commerce. The company offers comprehensive solutions including business process outsourcing, customer relationship management, contact center services, compliance management, identity verification, fraud detection, business process automation, transcription, and Medicare & Medicaid managed healthcare solutions. Distinctively, Ubiquity focuses on delivering multilingual, end-to-end services that enhance client and customer experiences across diverse industries.
Job Description
The Content Development Officer will create and convert training materials to eLearning modules and gamifications using existing authoring tools, and will work with team members across geographic regions remotely.
Requirements
- At least 1 year experience in a similar role
- Familiarity with eLearning authoring tools, preferably Articulate 360
- Familiarity with Google Suite and Microsoft applications
- Good knowledge of adult learning principles, bloom's taxonomy, and kirkpatrick's level of evaluation
- Strong knowledge of digital design, audio and video editing is an advantage
- Experience in developing course materials, learning objectives, roadmap, and detailed instructions
- Familiarity with BPO setup
- Excellent written and verbal communication skills
- Time management skills
- Willingness to work on-site and at home
- Ability to work graveyard shifts
Benefits
- Full-time employment
- On-site and remote work options
- Graveyard shift work available
