Applications Architect - CIAM

Plans, develops, and manages the organization’s Customer Identity and Access Management (CIAM) solutions, ensuring secure, seamless, and scalable identity experiences for UPS customers.

Requirements

• Designs and implements CIAM architectures that deliver secure authentication, authorization, and identity lifecycle management for external customers.
• Ensures technical excellence and smooth integration of CIAM solutions across UPS platforms.
• Analyzes business requirements, security constraints, and compliance needs to recommend optimal identity solutions.
• Guarantees interoperability, usability, and adherence to privacy regulations.
• Provides specialized expertise in identity management concepts, protocols (OAuth, OpenID Connect, SAML), and customer-centric security practices.
• Advises stakeholders on CIAM strategies to enhance customer trust and digital experience.
• Collaborates across business and technology teams to design holistic CIAM solutions.
• Ensures alignment between identity processes, customer experience, and security policies.
• Leads resolution of complex identity-related issues, including authentication failures and integration challenges.
• Designs and integrates CIAM platforms (e.g., Auth0, Okta, ForgeRock, Ping Identity) with UPS applications.

Benefits

• Employment at a Fortune Global 500 organization
• Opportunities to work with talented teams and cultivate skills
• Rewarding culture