Member Engagement Coordinator (scheduler)
Vatica HealthAlpharetta, Georgia, United States
Posted October 16, 2025
36000 - 42000 USD year
Full Time
About the Company
Introducing the next generation of risk adjustment and quality of care Vatica Health offers a unique model that pairs expert clinical teams with cutting-edge technology at the point of care. By capturing more accurate and complete diagnosis codes, our solution helps improve performance and reduce risk. Learn more about how we help health plans, providers, and patients achieve better outcomes, together. Working at Vatica Health: We are seeking smart, hands-on, driven, collaborative team players with a thirst for learning and innovating. We leverage state-of-the-art technology to communicate, collaborate and get work done - fast. If you have an entrepreneurial spirit and a passion for producing amazing work that measurably impacts our industry, we want to talk with you. Connect with Vatica Health on Twitter @VaticaHealth. Specialties: Risk Adjustment, Value-based Care, Clinical and Quality Outcomes, Claims and Payment Integrity, Healthcare Data insights, Quality Improvement, Risk core Accuracy, Annual Wellness Visit, Medicare, CMS Star Ratings, NCQA, HEDIS, QRS, ICD-10
Job Description
The Member Engagement Coordinator serves a key role in optimizing patient engagement for providers. This role focuses on scheduling and confirming appointments, supporting practices with patient outreach, and ensuring adherence to all HIPAA regulations. The role requires collaboration with internal teams and a strong focus on customer service and problem-solving.
Requirements
- Experience with various EMR systems
- Provider office administrative experience
- Proficiency in Microsoft Office products with Intermediate Excel skills
- Excellent communication skills (verbal and written)
- Excellent organizational skills
- Competencies: Action Oriented, Collaborative, Communicating Effectively, Nimble Learning, Situational Adaptability & Flexibility, Customer Focus
Benefits
- Working at VATICA Health
- Good Health Insurance
- Tax-free Dependent Care Account
- Life insurance
- Short-term disability
- 401k plans
- Room for Growth
- Excellent PTO policy
- Great work-life balance
- Strong supportive teams
