Field Operations Manager

As a Field Manager on Via's Operations team, you'll lead daily operations, tackle real-time challenges, and continuously elevate the rider and driver experience.

Requirements

• Operationally experienced, with a background in people management, logistics, customer service, or process-oriented work.
• Relationship oriented, earning trust from drivers, riders, teammates, and city partners through clear communication and follow-through.
• Hands-on and proactive, preferring to be in the field, learning the service firsthand, and solving problems where they happen.
• Tactical and strategic, able to problem-solve issues as they come up but also think long term about solutions to mitigate these occurrences.
• Mission driven, motivated by expanding access to transportation and improving how communities move.

Benefits

• Generous and comprehensive benefits package
• Free medical plans
• 401K matching