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Customer Success Engineer
WalkMeSydney, New South Wales, Australia
Posted January 8, 2026
95000 - 120000 USD year
Full Time
About the Company
WalkMe is a Digital Adoption Platform (DAP) company that enables business leaders to fully harness technology in today's complex digital landscape.
Job Description
WalkMe is looking for a Customer Success Engineer to work on strategic assignments that ensure customers are maximizing value from WalkMe solutions and improving overall customer sentiment. The CSE will combine advising, implementation experience, customer success engineering, enablement, and proactive engagement to drive adoption, retention, and growth.
Requirements
- 3+ years in a customer-facing or strategic enablement role (Customer Success Engineer, Solutions Engineer, Consultant, etc.)
- Proven experience with consulting, solution implementation, and customer enablement
- Basic understanding of CSS, HTML, JavaScript, and APIs
- Strong understanding of SaaS platforms, integrations, and data workflows
- Excellent communication and relationship-building skills with both business and product stakeholders
- Strong project management and organizational skills
- Passion for helping customers succeed and driving measurable business outcomes
Benefits
- Generous annual leave policy
- Robust Retirement Contributions
- Health coverage options
- Wellness@WalkMe program with quarterly wellness reimbursements, daily BrightBreaks, and WalkMe’s annual Wellness Month