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Customer Support Associate
WASHNew York, United States
Posted April 9, 2026
36000 - 48000 USD
Full Time
About the Company
Apartment owners, property managers and college administrators trust WASH to deliver hassle-free laundry room management, innovative technology, and reliable service with a focus on sustainability. We pride ourselves on our responsiveness, unmatched service and the long-standing partnerships we have forged with our customers since 1947. • Through digital solutions and connected rooms, WASH delivers convenient payment and service options to residents while also providing real-time data and automation to empower management decisions. • Our employees are our greatest asset. That’s why our average employee tenure is more than nine years. • Sustainable business practices like putting people first and proactive steps towards reducing our carbon footprint have kept us in business for 75 years and position us for the next 75. The result is an enhanced laundry experience, improved resident satisfaction, smarter operations and greater profitability. To learn more about WASH, visit wash.com.
Job Description
We are looking for a Customer Support Associate to provide best-in-class customer service and achieve quality assurance standards in a fast-paced team environment.
Requirements
- Minimum of 1-2 years of customer service experience
- Excellent English verbal and written communication skills
- Demonstrated proficiency in MS Office (Outlook, Word, Excel) is a plus