Senior Product Ops Manager

Wati is a leading WhatsApp-first conversational growth platform that empowers businesses to build deeper customer relationships and accelerate revenue growth. We're looking for a Senior Product Ops Manager to partner with our Product Management team to improve product team effectiveness and align teams around shared metrics and insights.

Requirements

• Fluent in English (spoken and written)
• Bachelor's degree or above with at least 5 years of Product Operations, Business Operations, Program Management, Product Analytics, or similar roles
• PMP, PRINCE2, or ACP certification is a plus
• Demonstrated experience improving cross-team product processes, metrics alignment, or decision-making systems at scale
• Strong communication, stakeholder influence, and systems-thinking skills
• Proficiency with product and collaboration tools such as Jira, Workday, Notion, Heap/Amplitude
• Familiarity with AI assistants and automated workflow tools

Benefits

• Competitive compensation
• Flexible working arrangements
• Diverse, globally distributed team
• Collaborative, transparent, and empowering culture