Senior Care Advisor

The Senior Care Advisor helps assess PACE eligibility by fostering relationships with prospective participants, their family members, and their caregivers. The role involves answering inbound and follow-up calls, as well as outbound calls to online leads, to guide seniors through the enrollment process with WelbeHealth.

Requirements

• Associate’s degree preferred; or two (2) years of relevant experience may be substituted in lieu of degree
• Minimum of one (1) year of experience in tele sales, customer services sales, Medicare or PACE sales experience preferred
• Experience using CRM systems (Salesforce or other similar CRM system)
• Medicare Advantage or PACE experience preferred
• Medi-Cal knowledge preferred

Benefits

• Work/life balance
• 17 days of personal time off (PTO)
• 12 holidays observed annually
• 6 sick days
• Medical Insurance Coverage (Medical, Dental, Vision)
• Advancement opportunities