As a Senior Representative - Outside Sales, you will be responsible for developing new prospects and interacting with assigned customers to increase sales and margin of the Company's products and/or services. You will participate in customer business planning to understand customer needs and engage with all levels of the customer’s organization including technical, operations, supply chain and executive management.
Requirements
- Qualify accounts by determining market potential and provides periodic territory sales forecasts.
- Execute and expand assigned customer account plan(s) which is developed in conjunction with management.
- Execute on billing margin initiatives through value added services, marketing programs, and supplier engagement.
- Prospect potential customers, including cold calling and developing leads through referral channels.
- Communicate with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
- Demonstrate the functions and utility of products or services to customers based on their needs.
- Ensure customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
- Maintain communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
- Develop sales/supplier plans to drive account growth and retention while utilizing sales management tools to track and measure progress.
- Develop and grows product knowledge through Wesco and supplier training.
- Develop strong relationships with suppliers, including performing regular joint sales calls.
- Provide quotations directly or in conjunction with sales support team.
- Mentor sales team and communicates relevant information and expectations for optimum customer service.
Benefits
- Paid Time Off
- Medical, dental, and vision coverage
- Retirement savings plans