Customer Service Rep
Western News & Info IncArizona, United States
Posted October 13, 2025
Full Time
About the Company
Western News & Info Inc is a leading Arizona-based publisher of local community news, offering print and digital content across multiple regions. The company provides comprehensive advertising solutions—including print, digital, and outdoor billboard services—while supporting local businesses and communities through targeted media platforms.
Job Description
This Customer Service Representative position at Prescott Newspapers focuses on providing exceptional customer experiences, resolving inquiries, and building positive customer relationships. The role involves handling phone and office communication, processing payments, managing subscriptions, and delivering copies and newsletters. This is a key contributor to customer satisfaction and the newspaper's revenue stream.
Requirements
- Experience in customer service
- Strong communication skills
- Problem-solving abilities
- Time management skills
- Knowledge of office equipment
