WHSmith is a leading global travel retailer with a heritage dating back to 1792, operating over 1,200 stores across 30+ countries, primarily in airports, rail stations, and hospitals. The company offers a curated mix of news, books, stationery, convenience items and travel essentials, complemented by its world‑leading digital accessories line InMotion. WHSmith’s distinctive approach centers on tailoring store formats to the evolving needs of travellers, ensuring a familiar and trusted experience at every touchpoint. With a workforce of more than 9,000 diverse colleagues, the company prioritises employee growth and customer service, driving continuous improvement across its retail and distribution networks. By combining deep industry expertise, a global footprint, and a commitment to enhancing every journey, WHSmith remains a trusted partner for travellers worldwide.
Open Positions
Team Leader
5 years continuous references, current retail leadership experience, ability to build strong relationships
Nights - Sales Assistant
5 years continuous references, Criminal Records Bureau Check, Photographic ID
Main - Sales Assistant
Exceptional customer service, stock replenishment, and teamwork
Cyber Security Manager
Experience in cybersecurity or information security roles, strong leadership and decision-making abilities, excellent communication and stakeholder management
Main - Deputy Manager
Leadership experience, flexibility, and ability to build strong relationships
Main - Sales Assistant
High school degree, no experience required
Airside - Sales Assistant
5 years of references, Criminal Records Bureau Check, Photographic ID, customer service, teamwork, adaptability
Sales Assistant
No education or experience required
Main - Bookseller
Passion for helping customers, confident communication, and a motivated attitude to achieve results
Main - Deputy Manager
Leadership experience in retail, knowledge of KPIs, and ability to build strong relationships
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