We are seeking a dedicated, safety-focused individual with strong leadership skills to join our Guardian Reliability Services Department as the Reliability Field Service Manager. This role requires frequent travel across customer and work sites and demands strong leadership abilities, mechanical trade background, and proficiency in technology platforms like CMMS, asset tracking, and Microsoft Office.
Requirements
- Strong customer-centric mindset with a proven ability to develop these capabilities in others.
- Skilled at assessing and prioritizing competing demands and guiding the team toward effective action.
- Quick learner who adapts well to changing environments; agile, flexible, and resilient.
- Demonstrated experience leading projects and managing vendors or contractors to successful outcomes.
- Adept at resolving customer issues and supporting the team in prompt, effective problem resolution.
- Knowledge of local, state, and national regulations—including hazardous-waste requirements—and able to leverage or develop internal/external expertise.
- Inspiring, approachable people leader with experience managing remote teams.
- Strong mechanical aptitude supported by practical field service experience.
- Highly detail-oriented, organized, and performance-focused.
- Exceptional written and verbal communication skills.
- Supportive mentor dedicated to developing and empowering others.
- Technically proficient in field service software and reporting tools.
- Effective at managing priorities and making sound, timely decisions.
- Demonstrates high personal accountability and a strong “get it done” mentality.
- Committed to fostering a positive team environment and supporting ongoing professional development.
- Experienced in conflict resolution, coaching, and constructive performance management.
- Focused on continuous improvement and proactive problem solving.
Benefits
- Medical, Dental, Vision, RX, Optional FSA
- Optional Medical Waive Bonus
- Company paid Life Insurance, Short Term & Long Term Disability, and AD&D
- 401(k) with generous company match
- Paid Vacation Time, 120 hours per year
- 7 Paid Holidays
- Working Holiday Pay
- Paid Volunteer Hours
- Employee Fuel Discount Account
- Profit Sharing Program
- Wellness Program Incentives
- Recognition & Reward Program
- Team Member Referral Bonus
- Boot Reimbursement
