Senior Analyst

Senior Analyst at Wipro Limited, Bengaluru. Job description includes providing technical support, resolving client issues, documenting queries, and maintaining product information. Requires 3-5 years of experience in Institutional Finance Buy Side Others.

Requirements

• Support process by managing transactions as per required quality standards
• Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
• Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue