Support Associate (part-time/full-time)

We are looking for both full-time and part-time Support Associates to join our Support team in Almaty! You will be supporting customers, courier partners and venues via live chat and phone, ensuring that delivery operations run smoothly, and developing our support function together with the support team.

Requirements

• Great communication skills with a personal touch
• Customer-obsessed and team-oriented mindset
• Fast learner, multitasking, and able to work in a fast-paced environment
• Fluent in Kazakh and Russian, and able to work in English
• Able to work directly from the office
• Able to work in shifts with 2 flexible days off

Benefits

• Private medical insurance coverage
• Wolt credits cashback benefit
• Employee assistance program
• Wolt-wide training programs
• Strengthen paid sick leave
• Paid taxi from 10PM to 6AM
• Yearly team budgets
• Fruits and drinks at the office