Director Account Management / Client Service (all genders)

WongDoody creates human experiences! WongDoody designs human experiences in 22 locations on 4 continents. We believe that the future is shapable. By designing human experiences through creativity and technology, we are working towards creating a future that we believe in.

Requirements

• Several years of leadership experience in account management/client service in an agency or service provider environment (e.g. digital, media, e-commerce)
• Strong business thinking, negotiation security, and result responsibility
• Deep understanding of digital business models, campaigns, social media, e-commerce, CRM, website & media
• High affinity for trends, AI, and automation
• Ability to think and act strategically and holistically
• Excellent communication and presentation skills – confident in customer contact (DE + EN)
• Leadership skills: mentor, coach, decision-maker, with hands-on mentality
• Persistence, decision-making ability, criticism ability, structured working method
• Very good German and English skills in writing and speaking

Benefits

• Flexible working hours
• Free snacks and drinks in our offices
• Time accounting with 100% overtime compensation
• An innovative working environment with modern technical equipment – MacBook, company iPhone, and all the tools you need for your work
• Further training offers to stay up-to-date
• 30 days of vacation per year
• Urban Sports Club