Insights & Data Analyst- Remote
Workoo TechnologiesAustin, Texas, United States
Posted January 6, 2026
Full Time
About the Company
Workoo Technologies focuses on enhancing work environments globally by partnering with leading firms across industries to create sustainable job growth. They develop innovative workplace solutions that improve productivity, employee satisfaction, and operational efficiency. Their unique approach blends technology-driven insights with sector-specific expertise to tailor solutions that meet local market needs. Workoo's commitment to continuous improvement and collaboration positions it as a trusted partner for companies seeking to expand opportunities and foster thriving work cultures worldwide.
Job Description
This team supports all data analytics for our contact centers. We are looking for an Insights & Data Analyst to work on big data/analytics projects and provide actionable insights and recommendations for use across the company.
Requirements
- Bachelor's degree in a related field, or equivalent work experience
- Five to seven years of statistical and/or data analytics experience
- Working knowledge of analytics and statistical software such as SQL, R, Python, Excel, Power BI and others
- Experience in analytics, advanced analytics/statistics, predictive modeling
- Strong analytic skills with the ability to extract, collect, organize, analyze and interpret trends or patterns in complex data sets
- Outstanding interpersonal, collaboration, verbal and written communication, tact and persuasion skills
- Ability to effectively define and communicate technical concepts to business line leadership and operations groups
- Contact Center experience
- Fundamental cloud exposure
- Ability to work with and manage vendor or third party relationships
- Ability to manage multiple tasks/projects and deadlines simultaneously
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Relocation Assistance