Senior Pensions Administrator

We are hiring for a Senior Pensions Administrator who would be based in one of our offices in Leeds, Welwyn or Redhill. As a Senior Pensions Administrator, you will be making a difference within our leading pension administration business.

Requirements

• Accurately processes and manages complex pensions calculations and queries
• Checks and monitors work completed by junior colleagues
• Acts as a point of escalation for the team for technical issues, non-standard cases, and member complaints
• Supports the Team Leader in ensuring that all service level agreements and performance standards are achieved on a day-to-day basis
• Coaches, supports, and mentors junior colleagues
• Continuously seeks to identify areas where the service to clients /members could be improved

Benefits

• 25 days of annual leave plus an extra WTW day
• Private healthcare
• Life insurance
• Group income protection
• Regular health assessments
• Defined contribution pension scheme with matched contributions up to 10%
• Hybrid working options
• Employee assistance programme
• Fully paid volunteer day
• Electric vehicle car scheme
• Share scheme
• Cycle-to-work programme
• Dental and optical cover
• Critical illness protection