Founded in 2020, Zapp is London’s leading premium convenience delivery app, elevating the everyday lives of hundreds of thousands of Londoners. We leverage cutting-edge technology to anticipate customer needs – ensuring the most relevant products are always available, at the right location, at the right time. From daily essentials to luxury favourites and pharmacy needs, our hand-picked product range showcases global icons and beloved local brands, available for delivery to customers' doors in minutes, 24/7. We're on a long-term mission to bring technology to convenience retail, a $4 trillion global industry that remains largely offline. Our strategy is simple: build out the system in one of the world's largest megacities – London. We've witnessed significant demand (i.e. 'product-market fit') for on-demand convenience and have decided to focus on a large, profitable segment as we expand our system in the coming years: premium convenience. Catering to premium, high-demand customers forces us to constantly innovate and encourage the standards of excellence across the board. We're excited to expand Zapp over the coming years and decades as we build the ‘need it now’ supply chain of the future. Zapp is proud to be backed by some of the world's leading venture capital and growth equity investors, including Lightspeed Venture Partners, as well as some of the most iconic figures of our generation, including Sir Lewis Hamilton. Come and join our team of scale-up and exit experts from companies such as Amazon, Deliveroo, Selfridges and more.
Open Positions
Director, Founder's Office
7+ years of experience, strong business acumen, and exceptional communication skills
Customer Insights Analyst
3+ years of experience in data analytics, strong SQL skills, and experience with dbt and BI tools
Buying Manager, Fresh Food
5+ years experience, strong execution mindset, and analytical skills
Senior Product Manager - Consumer Mobile (iOS)
5+ years of product management experience, deep understanding of consumer product lifecycle, proven track record of scaling consumer mobile apps
Director - Founder's Office (Product Management)
8+ years of experience, proven track record of building consumer mobile apps, deep understanding of consumer product lifecycle, strong quantitative skills and systems-thinking mindset, executive presence and communication skills
Director, Founder’s Office (Brand & Strategy)
7+ years of experience in brand strategy, creative agency leadership, VC/PE with a consumer focus, or senior roles within high-growth, brand-led scale-ups
Data Scientist
1-2 years of experience as a Data Scientist, Bachelor's degree in Computer Science or related field, expertise in Python and cloud platforms
Executive Assistant
2+ years of experience in administrative or executive support role, exceptional communication skills, and strong organisational skills
Senior Product Designer
5+ years of UI/UX/Product design experience, strong portfolio, user research skills, Figma proficiency, experience in logistics, retail/e-commerce, or on-demand services, excellent communication and problem-solving skills
Principal PM - Consumer Mobile (iOS)
5+ years of product management experience, deep understanding of consumer product lifecycle, and ability to work closely with mobile engineers and designers
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