Principal Product Designer
ZumaSan Francisco, California, United States
Posted June 7, 2025
Full Time
About the Company
Zuma is an AI-powered assistant designed to enhance operational efficiency in multifamily property management. It combines human expertise with artificial intelligence to accelerate lead response times and improve lease conversion rates through personalized chats and seamless CRM integrations. Backed by prestigious investors, Zuma aims to revolutionize the industry with its innovative approach.
Job Description
Zuma is pioneering the future of agentic AI and transforming the rental market experience for consumers and property managers. They are scaling rapidly and seeking a Principal Product Designer to lead product excellence and user experience across their innovative platform. As a key member of the executive team, you'll redefine how people work with intelligent systems in the property management industry, shaping interfaces, mental models, and workflows. This role demands a visionary leader ready to build from first principles and challenge conventions.
Requirements
- 10+ years of experience designing and leading products with exceptional UX at early-stage or high-growth companies.
- Track record of executive partnership where you've sat at the table with product, engineering, and business leaders to shape bold product bets.
- Deep experience designing complex platforms or tools, ideally for operations-heavy domains (e.g., enterprise SaaS, ops systems, AI interfaces).
- A belief in the power of agentic AI, and you’re excited to pioneer new design paradigms for intelligent, autonomous systems.
- First-principles thinker with a high bar for craft, your design work reflects creativity, clarity, and restraint.
- Obsessed with human psychology, you study what makes people tick, what motivates them, what builds trust, and how to turn tools into emotionally resonant experiences.
- You build with love and care and you see each pixel, interaction, and microcopy as an opportunity to express empathy and respect for the user.
- High emotional intelligence, you know how to read the needs behind the ask, how to bring people along, and how to balance intuition with evidence.
- Strong product instincts and systems thinking, you connect user needs with platform logic and business outcomes.
- Comfortable navigating ambiguity, legacy workflows, and rapid iteration in a fast-moving startup environment.
Benefits
- Great health insurance, dental, and vision.
- Gym and workspace stipends.
- Computer and workspace enhancements.
- Unlimited PTO.
- Company off-sites with the team.
