Technical Product Manager

We seek a Mid-Level Product Manager to join our Enterprise Customer Domain team, responsible for driving the strategy, capabilities, and evolution of customer-centric platforms and data products across 1-800 Contacts, The Framery, and ExpressExam.

Requirements

• 3–5 years of experience as a Product Manager, preferably within customer data, data platforms, MarTech, analytics, or enterprise systems.
• Strong understanding of customer data concepts, including identity resolution, profiles, consent, behavioral tracking, and lifecycle analytics.
• Experience working with data platforms and analytics environments, including Databricks, data warehouses, event pipelines, and enterprise backend REST APIs and microservices.
• Familiarity with customer engagement and personalization platforms (e.g., Braze or similar lifecycle marketing tools).
• Ability to partner effectively with engineering and data teams, translating complex data and technical concepts into clear product direction.
• Experienced with Agile development methodologies and working in cross-functional enterprise teams.
• Strong analytical and problem-solving skills, with a passion for data-driven decision-making.
• Comfort defining and tracking customer funnels, metrics, and KPIs to assess product and business impact.
• Excellent stakeholder management and communication skills, capable of aligning diverse teams around shared customer outcomes.

Benefits

• Free eye exams for your entire family
• Deep discounts on lenses, glasses, and other services
• Amazing healthcare coverage
• 401(k) match
• Flexible PTO
• Tuition reimbursement program
• In-house restaurant with highly discounted meals (Steak dinner under $6)
• Free snacks, ice cream, and drinks every day
• Full onsite gym