Business Operations Manager

We are seeking a dynamic and hands-on Business Operations Manager to be the operational engine for strategic execution, contract and pricing governance, and cross-functional coordination across our U.S. operations.

Requirements

• 7+ years of hands-on experience in business operations, commercial operations, or strategic finance roles in technology services organizations.
• Deep, practical understanding of pricing strategy and contract management, with experience directly drafting and negotiating agreements.
• Proven success as an individual contributor who works closely with and through sales, finance, legal, and delivery teams to get things done.
• Strong analytical, organizational, and stakeholder management skills with a bias for action.
• A track record of building and implementing scalable processes in fast-paced, high-growth environments, not just designing them.
• Experience in or exposure to LATAM markets; Spanish proficiency is a strong plus.
• Proficiency with business productivity tools including Microsoft Office (especially Excel), contract platforms, and AI-based assistants.

Benefits

• Strong medical, dental, and vision plans with 60% of premiums for employees and their dependents covered by 10Pearls
• Employer-funded health reimbursement account (HRA) for the high deductible health plan option
• Generous 401(k) plan with a 4% employer match and immediate vesting after 90 days of employment
• Paid time off for vacation, sick/wellness, and personal leave; separate paid parental leave program
• Employer-paid short term, long term, life, and AD&D insurance
• Additional voluntary insurance programs, including life & AD&D, critical illness, cancer, and hospital indemnity for employees and dependents
• Full access to Tysons Corner Headquarters office with amenities: a state-of-the-art gym, fully stocked kitchen with snacks and cold brew coffee on tap, and free parking on-site