Director of Business Operations

We are seeking a dynamic Director of Business Operations to drive strategic execution, contract and pricing governance, and cross-functional coordination across our U.S. and LATAM operations.

Requirements

• 10+ years of experience in business operations, commercial operations, or strategic finance roles in technology services organizations
• Deep understanding of pricing strategy and contract management for professional services organizations
• Proven success working closely with sales, finance, legal, and delivery teams
• Strong analytical, organizational, and stakeholder management skills
• Track record of building scalable processes in fast-paced, high-growth environments
• Experience in or exposure to LATAM markets; Spanish proficiency is a strong plus
• Proficiency with business productivity tools including Microsoft Office, contract platforms, and AI-based assistants

Benefits

• Strong medical, dental, and vision plans with 60% of premiums for employees and their dependents covered by 10Pearls
• Employer-funded health reimbursement account (HRA) for the high deductible health plan option
• Generous 401(k) plan with a 4% employer match and immediate vesting after 90 days of employment
• Paid time off for vacation, sick/wellness, and personal leave; separate paid parental leave program
• Employer-paid short term, long term, life, and AD&D insurance
• Additional voluntary insurance programs, including life & AD&D, critical illness, cancer, and hospital indemnity for employees and dependents