Manager, Global Initiatives & Local Support

Role Overview

This position is for a Manager in the Global Initiatives and Local Support team. The individual will support royalty users worldwide and will be the first point of contact/knowledge for royalty systems and processes, as well as contributing to royalty projects and system improvements.

What You Will Do

Work with the local Global Revenue and Royalties Optimization (GRRO) community worldwide, contribute to/maintain a global knowledge-base, and provide first-level operational issue management and analysis support for any issues or questions raised by users.

Why It Might Be a Fit

The ideal candidate will have proven royalty knowledge, excellent stakeholder management experience, and strong interpersonal and communications skills. They will be able to work effectively in a cross-geographic team environment and be comfortable working independently as required.

Requirements

• Proven royalty knowledge of both artist and copyright royalties from the Music Company perspective
• Experience working in a royalty-related area
• Excellent stakeholder management experience and interpersonal skills
• Self-motivated and able to work on own initiative
• Ability to enhance existing business process and related systems
• Strong analytical skills
• Critical thinking and problem-solving skills
• Process and procedures documentation experience