Technical Support Representative (ServiceTitan)

We are seeking a Technical Support Representative to provide remote software troubleshooting and support for a company utilizing the ServiceTitan platform.

Requirements

• Previous experience in technical support, helpdesk, or software support roles.
• Strong troubleshooting and problem-solving skills.
• Experience supporting SaaS platforms or business software applications.
• Excellent written and verbal communication skills.
• Ability to clearly explain technical concepts to non-technical users.
• Ability to manage multiple support requests in a fast-paced environment.
• Proficiency with the ServiceTitan platform.

Benefits

• Paid hourly rate