2020 Companies seeks a reliable, detail-oriented, and self-motivated Field Service Representative to join their team and represent leading brands like Dell, Intel, Dyson, Google, and HP. In this role, you’ll execute a wide range of in-store tasks, including installing and updating sales floor fixtures and endcaps, performing build-outs, resets, and display repairs, and managing store-level relationships.
Requirements
- Respond and remain responsible for consistent communication with field services management quickly (within 24 hours of contact).
- Representatives are responsible for keeping their availability updated and accurate.
- Fully complete all assigned jobs on or before scheduled end dates.
- Installing and building displays, end caps, and fixturing.
- Complete necessary forms /images/ surveys associated with each job/assignment before leaving the job site.
- Maintaining and updating displays according to planograms/ client requests.
- Conducting break-fix repairs to ensure displays and fixtures are fully functional.
- Participate in early morning installations and installations involving a team of 2+ people and provide solution feedback.
- Manage virtual software and ensure successful execution of related tasks and timelines.
- Contribute to the team's success by assisting other members as needed.
- Adhere to timelines associated with accurate timecard submission, reporting anomalies daily with needed corrections.
- Work independently in a fast-paced environment.
- Participate and complete training and certification programs.
- Accurately track, record, and communicate activity via designated systems/ workflows.
- Available for weekend assignments as needed.
Benefits
- Hourly pay starting at $18.50 per hour, based on experience and location
- Next-day pay on demand with DailyPay
- Paid drive time and mileage reimbursement
- Paid training
- Job assignments include both flexible self-scheduling options and fixed shifts based on availability